Saraq Opat : Jurnal Administrasi Publik p-ISSN: 2809-817X(cetak), e_ISSN: 2809-8129 (Online) adalah jurnal terbitan berkala yang diterbitkan oleh Fakultas Isipol Universitas Gajah Putih Program Studi Administrasi Negara. Isi jurnal mencakup bidang keilmuan Administrasi Negara meliputi: Ilmu Politik, Hubungan Internasional, Ilmu Administrasi (Niaga, Negara, Publik, Pembangunan, dll), Ilmu Pemerintahan, Ilmu Sosial Politik, Kebijakan Publik. Jurnal ini diterbitkan sebagai sarana dan wadah para dosen, ilmuan, peneliti maupun pakar bidang pertanian mempublikasikan hasil-hasil penelitiannya untuk menunjang Tugas dan Program Tri Dharma Perguruan Tinggi secara Umum. Jurnal Ilmu Sosial dan Ilmu Politik (Saraq Opat) terbit dua kali dalam setahun pada bulan Januari dan Juli.
Tren Kepatuhan Pelaporan SPT Tahunan Badan di KPP Pratama Bandung Cicadas Dalam Perspektif Implementasi Kebijakan Pajak
Penelitian ini bertujuan untuk mengkaji kecenderungan pelaporan SPT Tahunan Wajib Pajak Badan di KPP Pratama Bandung Cicadas sebagai indikator penerapan kebijakan perpajakan pada level lokal. Metode yang digunakan adalah deskriptif kuantitatif dengan data sekunder periode 2019 hingga 2024. Penelitian ini menelusuri perubahan jumlah WP Badan yang terdaftar, wajib lapor, dan yang betul-betul menyampaikan laporan. Hasil menunjukkan adanya pertambahan jumlah WP yang wajib lapor setiap tahunnya, tetapi tidak diiringi oleh peningkatan signifikan dalam pelaporan, yang berdampak pada penurunan tingkat kepatuhan formal dari 64,50% pada 2019 menjadi 44,68% di 2023. Pelaporan didominasi oleh sektor perdagangan dan jasa profesional. Teori implementasi kebijakan Charles O. Jones digunakan untuk menganalisis temuan ini, yang menekankan bahwa efektivitas kebijakan sangat tergantung pada kinerja pelayanan publik, komunikasi, dan literasi perpajakan WP.
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Good Good Environmental Governance dalam Implementasi Qanun Nomor 1 Tahun 2018 tentang Pengelolaan Sampah di Kabupaten Aceh Tengah
In 2023, waste production in Kabupaten Aceh Tengah reached approximately ±40 tonnes per day. The existing final disposal sites (TPA) are currently overloaded and can no longer optimally accommodate the volume of waste. Waste production has increased significantly from year to year. In 2025, the daily volume of waste is projected to reach 70.5 tonnes, originating from urban activities, particularly in the sub-districts of Bebesen, Lut Tawar, Kebayakan, and Pegasing, with a total population of 103,742. This situation indicates serious pressure on the regional waste management system. In response to this problem, the Central Aceh Regency Government enacted Central Aceh Regency Qanun No. 1 No 2018 concerning Waste Management as the legal basis for systematic and sustainable waste management. This study aims to examine the implementation of the Qanun, focusing on the role of the Environment Agency (DLH) as the policy implementer, the obstacles encountered in its implementation, and the factors that support the success of the implementation. The problem of waste management in Aceh Tengah Regency is still quite complex. This is characterised by limited facilities and infrastructure, particularly landfill capacity that has exceeded its capacity, a limited fleet of waste transport vehicles, and low levels of public awareness and participation in sorting and disposing of waste in accordance with regulations. This study uses a descriptive qualitative approach with data collection techniques through observation, interviews, and documentation. The results of the study show that the implementation of Qanun No. 1 of 2018 still faces various significant obstacles, especially in terms of limited facilities and low community participation. However, there are supporting factors that strengthen the implementation of the policy, namely the existence of clear regulations, the commitment of the DLH as the implementing agency, the beginning of community participation, and the support of regional political legitimacy. Overall, the implementation of waste management policies in Central Aceh Regency is still in the development stage. In the future, it will be necessary to strengthen waste infrastructure, increase budget allocations, provide continuous education to the community, and develop circular economy-based strategies so that waste can be managed as a resource with economic value.
Evaluasi Kebijakan Pelayanan Website Sipraja Untuk Mewujudkan Good Governance
In this era of rapid digital development, effective dan efficient public services require innovation in electronic-based service delivery. The Sidoarjo Regency Government has implemented an electronic-based government system by launching the Sidoarjo Public Service System (SIPRAJA) application and website. SIPRAJA aims to facilitate quick and easy independent management of population administration for the community. However, its implementation has faced challenges and has not fully met government expectations. This study evaluates the SIPRAJA website’s service policy in Banjarbendo Village, Sidoarjo District. Data was collected through interviews and documentation using a qualitative research method. The data analysis technique involved data collection, data reduction, data presentation, and conclusion drawing. The findings indicate that SIPRAJA cannot be considered effective due to widespread user difficulties, frequent website slowdowns, and limited community participation. Efficiency indicators also show that SIPRAJA services are not yet efficient, hindered by operational hours, system design, and institusional and budgetary support. Adequacy is deemed unsuccessful due to limitations in data integration. However, equity has been achieved, as SIPRAJA has benefited all segments of society. Responsiveness indicators are also successful, reflecting the government’s swift response to citizen complaints. Furthermore, the accuracy indicator is considered successful, given the community’s familiarity with technological advancements.
Copyright (c) 2025 Saraq Opat: Jurnal Administrasi Publik
Implementasi Kebijakan Ketahanan Pangan di Desa Wiwitan Timur
Village food security is one of the national development priorities implemented through the Village Fund policy to enhance food availability, accessibility, and utilization at the community level. This study aims to analyze the implementation of village food security policy in Wiwitan Timur Village and to identify factors influencing the effectiveness of its implementation. The research employs a descriptive qualitative approach, with data collected through in-depth interviews, observation, and documentation. Research informants consist of village government officials, BUMDes managers, farmer groups, and beneficiary communities, selected using purposive sampling. Data analysis was conducted through data reduction, data display, and conclusion drawing. The findings indicate that the village food security policy has been implemented through village planning and budgeting mechanisms and realized in various program activities. However, the implementation has not yet been fully optimal. Major constraints include limited policy communication, low human resource capacity, weak coordination among stakeholders, and an implementation orientation that remains largely administrative. These conditions have resulted in the suboptimal contribution of food security programs to enhancing community self-reliance and welfare. This study recommends strengthening the capacity of implementers, increasing community participation, and integrating cross-sectoral programs to achieve sustainable village food security.
Evaluasi Pengawasan oleh Bawaslu Sidoarjo: Penertiban Alat Peraga Kampanye dan Bahan Kampanye Pada Pilkada Kabupaten Sidoarjo 2024
Election supervision is the responsibility of the Election Supervisory Board (Bawaslu) in accordance with Law Number 22 of 2007, including the supervision of Campaign Props (APK) and Campaign Materials (BK) to ensure compliance with the provisions of KPU Regulation Number 15 of 2023. However, the large number of violations related to the installation of APK and BK in Sidoarjo Regency, reaching 1,796 violation points, indicates weak compliance by election participants with regulations, as well as the limited authority of Bawaslu in taking direct enforcement actions. The purpose of this research is to evaluate the supervision carried out by the Sidoarjo Regency Election Supervisory Board in regulating Campaign Props (APK) and Campaign Materials (BK) during the 2024 Sidoarjo Regional Head Election (Pilkada), in accordance with the provisions of KPU Regulation Number 15 of 2023. This study uses a descriptive qualitative approach with the policy evaluation theory by Bridgman and Davis, which includes four indicators: input, process, outputs, and outcomes. The theory provides a comprehensive evaluation of Bawaslu Sidoarjo’s supervision of compliance with APK and BK regulations in the 2024 Pilkada, from policy design and implementation to its impact. Data were obtained through interviews with the Chairperson of Bawaslu Sidoarjo and documentation of campaign violations. The results show that although Bawaslu Sidoarjo has made various supervisory efforts, the success of enforcement is still hindered by its limited authority to impose direct sanctions. This study recommends the need to strengthen Bawaslu’s authority through regulatory revisions and the provision of direct sanctioning powers, enhance inter-agency synergy, and empower the role of the public and media in participatory supervision to reduce campaign violations in future elections.
Kritik terhadap Dominasi Eksekutif dalam Politik Anggaran: Tinjauan Teori Pemisahan Kekuasaan
This study aims to critically examine the dominance of the executive in the budget political process in Indonesia through a normative-doctrinal approach. The main focus lies in the analysis of the conformity of state budgeting practices with the principle of separation of powers and the checks and balances mechanism in the presidential system. Budget politics should ideally be a space for a fair distribution of power between the executive and the legislature. However, the reality on the ground shows that there is a tendency to centralize power in the hands of the executive, from the planning stage, discussion, to budget implementation. Through an examination of the 1945 Constitution and related laws and regulations, such as Law No. 17 of 2003, Law No. 23 of 2014, and Law No. 25 of 2004, this study finds that normatively the Indonesian legal system has provided a mechanism for legislative supervision and involvement. However, weak institutional capacity, lack of public participation, and pragmatic political relations make the role of the legislature symbolic. Executive dominance in the budget not only weakens the principles of fiscal democracy, but also has the potential to reduce public accountability to the management of state finances. Therefore, budget political reform needs to be directed at strengthening the legislative oversight function and increasing transparency, so that the budget truly reflects the aspirations of the people, not just the government's agenda.
Implementasi Peraturan Gubernur (Pergub) Kalimantan Barat Nomor 22 Tahun 2016 Terhadap Keterbukaan Informasi Publik Dilingkungan Pemerintah Provinsi Kalimantan Barat
Hasil Monitoring dan Evaluasi (Monev) Komisi Informasi Provinsi Kalimantan Barat tahun 2024 terhadap keterbukaan informasi publik di lingkungan Pemerintah Provinsi Kalimantan Barat menunjukan baru 46,66% Perangkat Daerah dengan kualifikasi informatif, artinya mayoritas Perangkat Desa masih belum berkualifitasi informatif. Penulisan tesis ini dimaksudkan untuk menganalisis bagaimana implementasi Peraturan Gubernur (Pergub) Kalimantan Barat Nomor 22 Tahun 2016 Terhadap Keterbukaan Informasi Publik di lingkungan Pemerintah Provinsi Kalimantan Barat. Adapun objek pada penelitian ini adalah PPID Pembantu/Pelaksana pada Badan Penanggulangan Bencana Daerah (BPBD) Provinsi Kalimantan Barat. Permasalahan yaitu masih terdapat 53,34% Perangkat Daerah dilingungan Pemerintah Provinsi Kalimantan Barat yang belum berkualifikasi informatif, dukungan anggaran terhadap PPID Pembantu/Pelaksana, terbatasnya Sumber Daya Manusia (SDM) yang tercermin dari rangkap tugas staf PPID pada mayoritas Perangkat Daerah. Tujuan penelitian adalah untuk mendapatan pemahaman yang mendalam tentang “Implementasi Peraturan Gubernur Kalimanan Barat Nomor 22 Tahun 2016 tentang Pedoman Penggelolaan Pelayanan Informasi Publik dan Dokumentasi dilingkungan Pemerintah Provinsi Kalimantan Barat“. Jenis penelitian menggunaan metode kualitatif dengan terjn kelapangan melakukan wawancara langsung kepada responden. Penelitian ini berhasil menemukan suatu permaslaahan regulasi dalam penganggaran PPID Pembantu/Pelaksana yaitu disebabkan tidak terakomodirnya nomenklatur “Pengelolaan Pelayanan Informasi dan Dokumentasi “ pada Sistem Informasi Pemerintah Daerah (SIPD). Saran: 1. Dilakukan komunikasi yang intensif dan terpola ditingkat PPID Pembantu/Pelaksana pada kurun waktu tertentu, 2. Penyediaan staf fungsional dengan kualifikasi Pranata Humas, Pranata Komputer dan Arsiparis pada PPID Pembantu/Pelaksana, 3. Penganggaran terpusat/satu pintu melalui PPID Utama, dan 4. Penerapan kembali Peraturan Gubernur (Pergub) Nomor 41 Tahun 2017.
Implementation Of Health Policy In Law Number 36 Of 2009 Regarding Health Services: A Study Of BPJS Mataram City
The purpose of the BPJS Kesehatan program study on the implementation of health service policies in Mataram City based on Law Number 36 of 2009 is to evaluate the quality of services and identify success factors and challenges that arise. And using the theory of Van meter and Van Horn to measure the implementation of HEALTH POLICY IN LAW NUMBER 36 OF 2009 REGARDING HEALTH SERVICES: A STUDY OF BPJS MATARAM CITY. Collecting comprehensive information about the success of the services provided, this study uses qualitative techniques such as document analysis, key staff interviews, and field observations. With a high participation rate of 99%, the results of the study show how well BPJS, local governments, and health facilities collaborate to provide equitable health services to all levels of society. However, problems with service capacity and efficiency remain, therefore collaboration and periodic evaluation are needed. The conclusion of this study emphasizes the importance of resource allocation and community participation as well as stakeholders to improve service delivery and advance larger goals, namely health equity and social welfare in Mataram City. Periodic evaluations need to be carried out to produce results from BPJS.
Pengaruh Lingkungan Kerja Fisik Terhadap Kinerja Pegawai di Kantor Kecamatan Kulo Kabupaten Sidenreng Rappang
This study aims to determine the influence of the physical work environment on employee performance in the Kulo sub-district office, Sidenreng Rappang Regency. The population in this study is 31 employees who work in the kulo sub-district office. This study uses a quantitative method and uses two types of variables, namely the physical work environment (X) and employee performance (Y). The sampling technique is a saturated sampling technique of 31 people. The data collection techniques used in this study are observation, questionnaire and literature study. Using the help of the IBM SPSS statistics 21.0 application. The results of this study show that the physical work environment variable (X) with a recapitulation result of 67% is categorized as good. Therefore, the physical work environment must be improved again. The performance of the employee (Y) with the achievement of the respondent is 50%, so that the value of t is calculated > t table, or 5.580 > 2.045, then Ho is rejected and Ha is accepted, meaning significant. So the influence of the physical work environment has a significant effect on the performance of employees at the Kulo sub-district office, Sidenreng Rappang Regency.
Peran Bawaslu Dalam Mengawasi Netralitas Aparatur Sipil Negara Pada Pilkada 2024 di Kabupaten Pinrang
The Role of Bawaslu in Supervising the Neutrality of State Civil Apparatus in the 2024 Pilkada in Pinrang Regency. Supervised by Sapri and Kamaruddin Sellang.This research aims to understand and analyze the role of the Election Supervisory Board (Bawaslu) of Pinrang Regency in overseeing the neutrality of the State Civil Apparatus (ASN) in the 2024 Regional Election. The focus of the research includes three main aspects, namely: (1) prevention (preventive) (2) active supervision (3) law enforcement. The research results show that the Pinrang Regency Bawaslu has carried out its functions through preventive efforts by socializing the principle of ASN neutrality both formally and informally. Active supervision is conducted both directly in the field and digitally through social media monitoring. Law enforcement is carried out through coordination with the National Civil Service Agency (BKN) and the GAKUMDU Center. However, supervision still faces challenges such as budget and human resource limitations. Violations of ASN neutrality often occur in symbolic forms in the digital space and through indirect participation in campaign activities, reflecting a lack of understanding of the principle of "impartiality and non-involvement" as explained by Yamin (2013). Thus, strengthening institutional frameworks, enhancing the capacity of supervisors, and providing continuous education to ASN are crucial for achieving more effective oversight and maintaining the integrity of democracy at the local level.
Pengaruh Profesionalisme Kerja Aparatur Terhadap Kualitas Pelayanan Publik di Kantor Dinas Pemberdayaan Masyarakat, Desa, Perempuan Dan Perlindungan Anak di Kabupaten Sidenreng Rappang
Penelitian ini bertujuan untuk mengetahui pengaruh profesionalisme kerja aparatur dan faktor-faktor yang memengaruhinya terhadap kualitas pelayanan publik di Kantor Dinas Pemberdayaan Masyarakat, Desa, Perempuan, dan Perlindungan Anak Kabupaten Sidenreng Rappang. Metode yang digunakan adalah deskriptif kuantitatif dan melibatkan 39 responden dari total populasi 39 orang melalui rumus sampling jenuh atau non probability sampling. Selanjutnya, data dikumpulkan melalui kuesioner, observasi, wawancara, dan studi pustaka. Analisis data dilakukan menggunakan statistik deskriptif, uji validitas, reliabilitas, serta analisis linear sederhana dengan menggunakan software IBM SPSS Statistik 25. Hasil penelitian ini menunjukkan: 1) Rekapitulasi variabel X, dengan persentase rata rata keseluruhan mencapai (69%), yang mencerminkan tingkat profesionalisme kerja yang tergolong cukup baik, 2) Rekapitulasi variabel Y, dengan tingkat kualitas pelayanan publik secara keseluruhan berada pada persentase rata rata (67%), yang menandakan tingkat pelayanan yang cukup baik namun masih menyisakan ruang untuk perbaikan
EFISIENSI ANGGARAN DALAM PENDIDIKAN: BAGAIMANA PERSEPSI MENURUT MAHASISWA
The increasing fiscal pressures faced by educational institutions have made the issue of higher education budget efficiency an important topic. Various student perspectives on the implementation of budget efficiency policies at Tidar University prompted this research. How students see the impact of the policy on important things in the academic environment, such as scholarships, learning facilities, scientific productivity, and student organization operations, is the purpose of this study. This study used a descriptive quantitative approach. The closed questionnaire instrument was distributed to students of class 2024 of the State Administration Study Program. The results showed that the majority of students assessed the efficiency policy as bringing more negative impacts, such as a decrease in scholarships and lecturer allowances, a decrease in student activities, and an increased possibility of increased education costs. In contrast, they support transparency and accountability in budget management and efficiency directed at reducing administrative costs. This research confirms that educational efficiency should not be used to reduce budgets but should be done in a way that is fair and benefits students. These results are important for policymakers to consider as they create budget policies that are not only cost-effective but also socially equitable and support sustainable access to higher education.
ANALISIS PERILAKU MASYARAKAT TERHADAP IMPLEMENTASI PERATURAN DAERAH TENTANG PENGELOLAAN SAMPAH: STUDI KASUS DI KECAMATAN WATANG SAWITTO KABUPATEN PINRANG
Persoalan sampah sampai saat ini juga masih menjadi masalah bagi pemerintah kabupaten/kota. Untuk mengatasi masalah pengelolaan sampah, pemerintah daerah Kabupaten Pinrang telah menggunakan wewenangnya dengan menetapkan Peraturan Daerah Nomor 7 tahun 2013 tentang pengelolaan sampah. Penelitian ini bertujuan untuk mengetahui pengaruh perilaku masyarakat terhadap implementasi peraturan daerah tentang pengelolaan sampah di Kecamatan Watang Sawitto Kabupaten Pinrang dengan menggunakan teori perilaku masyarakat menurut Sarwono yang mencakup pengetahuan, sikap, dan tindakan, serta teori implementasi kebijakan menurut Edward III, yang mencakup komunikasi, sumber daya, disposisi, dan struktur birokrasi. Metode penelitian yang digunakan dalam penelitian ini adalah penelitian kuantitatif. Populasi dalam penelitian ini adalah masyarakat Kecamatan Watang Sawitto Kabupaten Pinrang dengan jumlah 100 sampel. Data yang diperoleh melalui observasi, kuesioner, dan studi kepustakaan, akan diolah menggunakan IBM SPSS Statistic 25. Hasil penelitian dari uji t menunjukkan bahwa t-hitung > t-tabel (7,127 > 1,661) yang artinya perilaku masyarakat berpengaruh signifikan terhadap implementasi peraturan daerah tentang pengelolaan sampah di Kecamatan Watang Sawitto Kabupaten Pinrang. Berdasarkan nilai R Square, dapat disimpulkan bahwa perilaku masyarakat mempengaruhi implementasi peraturan daerah sebesar 34,1% sedangkan 65,9% dipengaruhi oleh variabel lain yang tidak diteliti dalam penelitian ini.
Peran Akun Instagram @republikuntidar_ dalam Membentuk Persepsi dan Antusiasme Mahasiswa FISIPOL UNTIDAR 2024 terhadap Organisasi Mahasiswa
This study aims to describe the level of exposure, perception, and enthusiasm of FISIPOL UNTIDAR 2024 students towards the independent Instagram account @republikuntidar_, which functions as an advocacy platform. A descriptive quantitative method was used with a sample of 88 selected respondents through stratified random sampling. The instrument used was a closed questionnaire that had been tested for validity and reliability. Descriptive analysis showed that 92% of respondents knew the account and 85% followed it, with a mean exposure of 4.1 (median 4.0). Student perceptions were positive (mean 3.9; median 4.0), where 70% agreed that this account clarified advocacy issues, 68% felt the benefits of the information, and 66% assessed the credibility of the message. Enthusiasm was reflected in the mean 3.7 (median 3.8): 69% were interested in participating in the advocacy campaign, but only 50% were ready to allocate time, indicating implementation barriers. The limitations of the descriptive design and limited sample size encourage recommendations for further research using inferential analysis (regression), population expansion, and mixed approaches (quantitative-qualitative) to explore motivations and barriers to advocacy participation. Moderator variables such as audience trust and media literacy need to be explored, and evaluation of content formats (video, infographics, stories) can improve the effectiveness of digital advocacy strategies.
Pengaruh Kualitas Pelayanan Kesehatan Terhadap Kepuasan Pasien di Puskesmas Pangkajene Kecamatan Maritenggae Kabupaten Sidenreng Rappang
The purpose of this study is to determine the influence of the quality of health services on patient satisfaction at the Puskesmas Pangkajene, Maritenggae District, Sidenreng Rappang Regency. This research uses a quantitative descriptive approach. The population in this study consisted of patients who received treatment at the Puskesmas Pangkajene, totaling 125. The sample in this study was 55 respondents determined using Slovin's formula and random sampling technique. The data collection techniques used in this study were observation, questionnaires, and literature studies. The collected data were then processed and analyzed using quantitative descriptive analysis techniques with IBM SPSS Statistics version 26. Based on the results of the processed data, the research results show that Tcount 4,251 ? Ttable 1,675, meaning that there is a significant influence between service quality and patient satisfaction at the Pangkajene Community Health Center, Maritenggae subdistrict, Sidenreng Rappang district. And the influencing factors are 1, Awareness factor with a percentage of 75% in the good category, 2. Regulation factor with a percentage of 82% in the very good category, 3. Ability factor with a percentage of 87% in the very good category, 4. Opinion factor with a percentage of 74% in the good category, 5. Skills and ability factor with a percentage of 75% in the good category, 6. Service facilities factor with a percentage of 82% in the very good category
PENGARUH MANAJEMEN SUMBER DAYA MANUSIA TERHADAP KUALITAS PELAYANAN SURAT PENGANTAR KARTU KELUARGA DI KANTOR KELURAHAN MACCORAWALIE KABUPATEN SIDENRENG RAPPANG
Penelitian ini bertujuan untuk mengetahui pengaruh manajemen sumber daya manusia terhadap kualitas pelayanan publik surat pengantar kartu keluarga di Kantor Kelurahan Maccorawalie kabupaten Sidenreng Rappang. Populasi dalam penelitian ini sebanyak 57 orang yang mendapatkan pelayanan sejak 2 bulan terakhir. Penelitian ini menggunakan dua jenis variabel yakni variabel X (pengaruh manajemen sumber daya manusia) dan variabel Y (kualitas pelayanan). Teknik pengambilan sampel menggunakan sample jenuh, sebesar 57 orang. Jenis penelitian ini adalah deskriptif kuantitatif. Teknik pengumpulan data yang digunakan dalam penelitian ini adalah observasi, kuesioner dan studi kepustakaan. Teknik analisis data yang digunakan adalah uji validitas, reabilitas dengan menggunakan bantuan aplikasi IBM SPSS statistik 21.0. Hasil penelitian ini menunjukkan bahwa pengaruh manajemen sumber daya manusia “Berpengaruh/Signifikan” terhadap kualitas pelayanan publik surat pengantar kartu keluarga di Kantor Kelurahan Maccorawalie kabupaten Sidenreng Rappang, berdasarkan hasil rekapitulasi variabel kualitas pelayanan publik dengan hasil persentase 59,2% berada pada kategori kurang setuju dan rekapitulasi variabel kualitas pelayanan publik dengan hasil persentase 57% berada pada kategori kurang setuju. Selain itu dari hasil uji ANOVA didapatkan fhitung sebesar 74.162 dengan tingkat signifikan 0,000 hal ini menunjukkan variabel independen berpengaruh signifikan dan probabilitas jauh diatas 0,05 secara parsial thitung (8,612) > ttabel (2,004) artinya pengaruh manajemen sumber daya manusia “Bepengaruh/Signifikan” terhadap kualitas pelayanan publik surat pengantar kartu keluarga di Kantor Kelurahan Maccorawalie kabupaten Sidenreng Rappang dengan R square sebesar 57% berada pada kategori kurang setuju dan sisanya 43% dipengaruhi oleh variabel lain diluar dari penelitian ini.
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IMPLEMENTASI PROGRAM BANTUAN LANGSUNG TUNAI DANA DESA DI DESA BATIN WEH PONGAS KECAMATAN BUKIT KABUPATEN BENER MERIAH
Poverty is a condition of economic inability to meet the average living standards of people in an area. Direct Cash Assistance (BLT) is assistance in the form of cash to underprivileged (poor) families in the Village which is sourced from Village funds to minimize poverty rates for poor people in meeting their daily needs. This research aims to determine the implementation of the Direct Cash Assistance Program for village funds in Batin Weh Pongas village, Bukit District, Bener Meriah Regency. This type of research is descriptive qualitative. Informants for this research include the Bener Meriah Regency Social Service, the Head of Batin Weh Pongas Village, families who receive direct cash assistance benefits, and related stakeholders. The research results show that the BLT program can be said to have not been effective as a whole. Thus, the BLT program has several problems, namely: 1. Accuracy in making choices, 2. Accuracy of targets, 3. Organizational Commitment. The recommendations formulated include the data collection process, consolidation and verification process, validation process and determination of periodic data collection results and involvement of stakeholders in preparing the BLT program so that it is maximally supervised. Keywords: Poverty, Direct Cash Assistance, Village Funds
PENGARUH KINERJA PEGAWAI TERHADAP KEPUASAN MASYARAKAT DI KANTOR DESA POTOKULLIN, KECAMTAN BUNTU BATU, KABUPATEN ENREKANG
Abstract. This study aims to determine the influence of employee performance on community satisfaction at the Potokullin Village Office, Buntu Batu District, Enrekang Regency. The research approach used is a descriptive quantitative method. The population in this study consisted of approximately 95 people from Potokullin Village. The sampling technique used was incidental sampling. Data collection techniques included observation, questionnaires, and literature studies. The collected data was then processed and analyzed using descriptive quantitative analysis techniques with the help of descriptive statistics using SPSS and a Likert scale. The results of the study show that employee performance at the Potokullin village office is categorized as fairly good, with the following percentage results: a) quality 47.2%, b) quantity 60.4%, c) task execution 61.8%, d) responsibility 55%, with an average percentage of 56.1%. Meanwhile, community satisfaction at the Potokullin village office is also categorized as fairly good, with the following percentage results: a) service procedures 63.4%, b) service requirements 59.2%, c) service speed 59.6%, d) service fairness 58.6%, with an average percentage of 60.2%. Factors linking employee performance to community satisfaction at the Potokullin village office include: a) ability 55%, b) personality and work interest 55%, c) clarity and acceptance of tasks 56%, d) level of work motivation 57.8%, e) competence 50.2%, f) work facilities 54.8%, g) work culture 55.2%, h) leadership 57.4%, i) work discipline 55%, with an average percentage of 55.15%.
PERSPEKTIF MAHASISWA TERHADAP AKSES FASILITAS DAN LAYANAN PERPUSTAKAAN UNIVERSITAS TIDAR
This study is based on the importance of the role of libraries in supporting students' academic activities, especially in the digital era. The aim is to determine the perception of Public Administration students regarding access and quality of Tidar University Library services, both physically and digitally. This study uses a quantitative method with a survey approach and purposive sampling technique. Data were collected through a questionnaire with a Likert scale. which includes aspects of staff friendliness, ease of borrowing, comfort of the reading room, and effectiveness of the online catalog. The results showed that most students were satisfied with the services provided, especially regarding the attitude of the staff and the efficiency of borrowing. Good access to physical and digital facilities also encourages the frequency of use of library services. These findings emphasize the importance of developing digital services to support the ever-growing academic needs. Libraries need to continue to innovate in order to create an inclusive and adaptive learning environment to technological advances.
Tingkat Partisipasi Masyarakat Terhadap Pembangunan Infrastruktur Jalan di Desa Tana Toro
This study aims to determine the level of community participation in road infrastructure development in Tana Toro Village. The location of this research was conducted in Tana Toro Village using a quantitative approach. The population and sample in the study were 85 Musrembang participants in Tata Toro Village. In data collection, the author used observation, interviews, questionnaires and documentation. The collected data were then analyzed using frequency and percentage tables. The results of the study showed that the participation of the Tana Toro Village community in the construction of road infrastructure was good at 64.78% seen from the indicators of Manipulation 74.50%, Therapy 69.50%, Informing 63.50%, Consultation 65%, Placation 86.25%, Partnership 62.50%, Delegated Power 55% and Citizen Control 42% while the factors influencing community participation in the construction of road infrastructure in Tana Toro Village were in the less good category of 56.69% seen from the supporting factors, namely the awareness/willingness factor 63.75%, the influence of others 63%, and government support 70.50% while the inhibiting factors were low education levels 50% and low income 45.25%.
STRATEGI PEMERINTAH DALAM PEMBERDAYAAN PEREMPUAN DI DESA CARAWALI
. Women's empowerment is an important issue in socio-economic development, especially in rural areas that still face gender disparities. This study aims to analyze the government's strategy in empowering women in Carawali Village and identify the obstacles faced in its implementation. Using a qualitative approach with thematic analysis techniques assisted by NVivo software, data were collected through observation, in-depth interviews, and documentation. The results of the study show that the strategies used by the village government include persuasive and cultural approaches through informal forums such as pengajian, arisan, dasawisma, skills training, cross-institutional cooperation, and the formation of study groups. This approach has proven effective in building trust and increasing women's participation, but still faces various obstacles such as feelings of inferiority, cultural pressure, limited funds, and a lack of professional trainers. NVivo analysis strengthens the finding that the persuasive approach is the most dominant strategy, while fear and limited resources are the main challenges. The success of women's empowerment in Carawali Village is highly dependent on the strategies used and the support of the surrounding social environment.
Pengaruh Penerapan Prinsip-Prinsip Kualitas Pelayanan Terhadap Kepuasan Masyarakat di Kantor Desa Bina Baru Kecamatan Kulo Kabupaten Sidenreng Rappang
This study aims to determine the effect of service quality principles on community satisfaction at the Bina Baru Village Office, Kulo District, Sidenreng Rappang Regency. This study uses a quantitative descriptive method with 47 respondents, using a saturated sampling technique. Data collection techniques through observation, questionnaires, and literature studies. The variables studied include the principles of strategic service quality s independent variables and community satisfaction as dependent variables. This study uses a simple linear regression analysis method with hypothesis testing through the IBM SPSS Version 21.00 for Windows application with a level of ? = 0.05 as a form of data analysis process.The results of this study indicate that the variable of service quality principles (X) can be seen that the level of respondent achievement of 60.53% is categorized as less than good, therefore the principles of service quality must be further improved. Public Satisfaction (Y) with respondent achievement of 53.1%, so the t count value> t table, or 7.388> 2.014 then Ho is rejected and Ha is accepted, meaning significant. So, the influence of the application of service quality principles has a significant effect on public satisfaction at the Bina Baru Village Office, Kulo District, Sidenreng Rappang Regency.
Peran Budaya Organisasi BAPPEDA Jatim dalam Meningkatkan Kompetensi ASN dan Pelayanan Digital
Digital transformation in governance has become a key element in shaping a modern, adaptive and responsive bureaucracy. This research explores the role of organizational culture at Bappeda East Java in increasing ASN competency capacity and improving the quality of public services in the digital governance era for regional development. Based on the organizational culture theory approach, this study identified challenges such as resistance to change and limited digital literacy of ASN, as well as opportunities in developing a collaborative, innovative, and technology-based work culture. The findings show that successful digital transformation requires a holistic approach that includes engineering organizational culture, strengthening values, norms, and work practices, and improving ASN competencies through continuous training programs. Strategic recommendations are provided to support the implementation of effective, transparent, and accountable digital governance in order to realize sustainable regional development goals.
Pengaruh Kualitas Pelayanan Publik Terhadap Kepuasan Pasien di Puskesmas Barukku Kecamatan Pitu Riase Kabupaten Sidenreng Rappang
This study aims to determine the influence of public service quality on patient satisfaction at the Barukku Public Health Center, located in Pitu Riase District, Sidenreng Rappang Regency. The population of this study consisted of 42 patients who had received services in the past two months. The research involved two variables: variable X (public service quality) and variable Y (patient satisfaction). A simple random sampling technique was employed, involving 42 respondents. This research utilized a descriptive quantitative approach. Data were collected through observation, questionnaires, and literature review. The data analysis techniques included validity and reliability tests using IBM SPSS Statistics 21.0. The results showed that public service quality has a significant influence on patient satisfaction at Barukku Public Health Center. Based on the recapitulation results, 60% of respondents rated the public service quality as "fairly good," and 55% rated their satisfaction level as "fairly good." Furthermore, the ANOVA test revealed an F-value of 21.974 with a significance level of 0.000, indicating a statistically significant effect, as the probability is far below 0.05. The partial test (t-test) showed a t-value of 5.580, which is greater than the t-table value of 2.021, confirming that public service quality has a significant influence on patient satisfaction. The coefficient of determination (R square) was 62%, which suggests a moderate influence, while the remaining 38% is influenced by other variables not examined in this study.
Konseptualisasi Public Value dalam Manajemen Pelayanan Publik di Era Digital
Digital transformation in the public sector drives a paradigm shift from a traditional administrative approach towards a model oriented on the creation of public value. The concept of public value becomes a strategic framework that emphasizes the importance of legitimacy, performance, and community support in public service management. This study aims to examine how public service management can be reconceptualized in the digital era with an orientation towards public value creation. The method used is a qualitative literature review of recent national and international journals, including case studies such as e-Government services in Indonesia (Kusudiandaru & Umanto, 2024) and public transportation system management (Celia & Andono, 2023). The study results indicate that the integration of information technology, value-based management control systems, and stakeholder engagement are the main prerequisites for sustainable public value creation. This study concludes that public value is not only measured through bureaucratic output but also through public perception, participation, and trust in the service-providing institutions
PERILAKU MEMILIH MASYARAKAT DESA NAIOLA PADA PILKADA 2020 (Studi Kasus di Desa Naiola, Kecamatan Bikomi Selatan, Kabupaten Timor Tengah Utara)
Tujuan Penelitian ini adalah untuk mengetahui perilaku memilih masyarakat desa Naiola pada pilkada 2020. Metode penelitian yang digunakan adalah deskriptif kualitatif yaitu menggambarkan keadaan objek pada masa sekarang secar kualitatif data yang diperoleh dari penelitian. Sumber data yang digunakan adalah sumber data primer dan data sekunder dengan sumber informen 20 orang. Teknik pengumpulan data menggunakan data observasi, wawancara dan dokumentasi. Teknik analisis data digunkan yaitu redusi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukan bahwa (1) pendekatan sosiologis, masyarakat desa Naiola pada pendekatan sosiologis yaitu masyarakat memilih calon kepala daerah melihat dari suku bangsa dan tempat asal suatu calon sehingga kedepanya bisa dapat bertanggung jawab dalam membangun daerah asalnya. (2) pendekatan rasional, masyarakat melihat dari visi dan misi calon kepala daerah. Karena masyarakat sangat memprihatinkan visi dan misi yang jelas dari calon, beserta program-program yang akan di jalankan dengan begitu akan jelas arah kepemimpinan kedepanya. (3) pendekatan psiologis, masyarakat tidak terlalu memperhatikan identitas partai, dan masih ada pemilih melakukan pemilihan hanya karena poster da
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Sistem Penataan Kearsipan Dalam Menunjang Tertib Administrasi (Studi Pada Kantor Dinas Kependudukan Dan Catatan Sipil Kabupaten Konawe)
Tujuan Penelitian adalah untuk mengetahui bagaimana system penataan kearsipan dalam menunjang tertib administrasi pada Dinas Kependudukan dan Catatan Sipil Kabupaten Konawe. Indikator pengukuran dari masing-masing variabel tersebut dilihat dari; 1) Kegiatan Pengurusan Surat (Mail Handling); 2) Kegiatan Penataan Arsip (filling) dan; 3) Kegiatan Penyusutan Arsip (record disposisi) Hasil penelitian diperoleh bahwa a) pengurusan surat (mail handling), telah dilakukan kegiatan penerimaan dan mencatatan surat keluar dan surat masuk serta mengarsipkannya; b) Penataan Arsip (filling) baik secara alfabetis, urutan nomor dan cara kronologis sebahagian telah dilakukan di masing-masing sub bidang, kemudian sistem dan tata cara pemberkasan arsip, pola klasifikasi arsip yang digunakan telah sesuai, peralatan yang digunakan telah terlaksana namun diantaranya peralatan tersebut secara kualitas nampaknya belum memenuhi standar mutu, penyimpanan arsip telah ada namun belum memenuhi standar baik dari segi fisik materialnya maupun kualitas kondisinya yaitu tidak mempunyai gedung khusus yang ber-AC, peminjaman dan penemuan kembali arsip sudah dilakukan namun keterbatasan pengetahuan personil di bidang kearsipan masih minim; c) penyusutan arsip (record disposisi), mayoritas informan/pegawai mengatakan telah dilaksanakan namun tidak semua pegawai mengetahui adanya proses pemusnahan arsip di Dinas Kependudukan dan Catatan Sipil Kabupaten Konawe.
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PENGUKURAN LEVEL KETERIKATAN KARYAWAN (EMPLOYEE ENGAGEMENT) DENGAN Q12 GALLUP PADA PT. XT
Keterikatan karyawan pada satu perusahaan masih menjadi salah satu tolak ukur dalam menentukan apakah setiap program yang di buat oleh perusahaan dapat di terima oleh karyawan dengan baik, dan di buktikan dengan adanya perilaku keterikatan karyawan pada perusahaan. Salah satu metode atau alat untuk mengukur tingkat keterikatankaryawan adalah dengan menggunakan Teori Q12 Gallup. Sebagai perusahaan yang tergolong menengah dengan jumlah karyawan sebanyak 20 orang. Metode ini di nilai cukup sederhana dan mudah di aplikasikan serta langsung dapat terlihat perubahan level di setiap indikatornya. Peneliti menggunakan metode deskripsi kualitatif. Teknik pengumpulan data dilakukan dengan menyebar kuesioner kepada 19 responden berdasarkan perhitungan table Krejcie, serta melakukan wawancara. Di tahun 2020 Peneliti sebelumnya telah melakukan pengukuran dengan metode yang sama di PT. XT dan di peroleh informasi bahwa 63% karyawan merasa tidak terlibat (not engaged) dan 37% Karyawan merasa terlibat (engaged). Berdasarkan hasil tersebut maka Perusahaan memandang perlu untuk dilakukan pengukuran kembali guna mengetahui efektifitas kebijakan yang di buat di tahun 2021 apakah dapat meningkatkan score keterikatan karyawan. Berdasarkan hasil pengukuran employee engagement di peroleh data bahwa terjadi peningkatan level engagement yaitu menjadi 79% engaged dan karyawan status not engaged yang semula 63% turun menjadi 21%. Dari hasil pengukuran tersebut menunjukan bahwa kebijakan yang dilakukan oleh PT. XT dalam kurun waktu 1 (satu) tahun dapat mendongkrak peningkatan level keterikatan karyawan pada perusahaan.
Analisis Penanggulangan Kemiskinan melalui metode Sharing Profit pada Pengelolaan wisata “Pulau Ular” di Desa Pai Kecamata Wera Kabupaten Bima
Tourism has an influence on economic growth through several channels (Brida et al, 2010). First, the tourism sector as a foreign exchange earner to obtain capital goods used in the production process (McKinnon, 1964). Second, tourism development stimulates investment in infrastructure (Sakai, 2006). Third, the development of the tourism sector encourages the development of other economic sectors through direct, indirect, and induced effects (Spurr, 2006). Fourth, tourism contributes to increasing job opportunities and increasing income (Lee & Chang, 2008). Fifth, tourism causes positive economies of scale (Weng & Wang, 2004). Tourism is also an important factor in the dissemination of technical knowledge, encouraging research and development, and the accumulation of human capital (Blake et al, 2006). The purpose of this study is to describe the process of Poverty Reduction through the Profit Sharing method in the management of "Snake Island" tourism in Pai Village, Wera District, Bima Regency towards improving the welfare of the community. Qualitative data analysis used an interaction analysis model consisting of data collection, data reduction, data presentation, conclusion drawing, and verification.
PATOLOGI BIROKRASI PENYELENGGARAAN BADAN USAHA MILIK KAMPUNG DI KECAMATAN BEBESEN KABUPATEN ACEH TENGAH
Penelitian ini bertujuan Untuk Mengetahui Patologi Birokrasi Penyelenggaraan Badan Usaha Milik Kampung di Kecamatan Bebesen Kabupaten Aceh Tengah dan menjelaskan Faktor terjadinya patologi Birokrasi dalam Badan Usaha Milik Kampung di Kecamatan Bebesen Kabupaten Aceh Tengah. Adapun metode pengumpulan data yang digunakan dalam penelitian ini adalah wawancara, studi pustaka dan observasi. Data yang diperoleh dianalisis secara kualitatif. HasilpenelitianmenunjukanbahwaPatologi Birokrasi Penyelenggaraan Badan Usaha Milik Kampung di Kecamatan Bebesen Kabupaten Aceh Tengah. Penyebab patologi dalam BUMK adalah rendahnya sumberdaya manusia dan memiliki keterbatasan dalam mengelola penggunaan anggaran yang menyebabkan terjadinya penyelahgunaan wewenang dan penyelewengan anggaran dan penggunaan pendanan BUMK kebanyakn sebagai simpan Pinjam, yang tidak dapat dikembalikan oleh masyarakat, Faktor terjadinya patologi Birokrasi dalam Badan Usaha Milik Kampung di Kecamatan Bebesen Kabupaten Aceh Tengah sumber daya manusia hambatan yang dialami oleh sumber daya manusia di kecamatan Bebesen, dalam mengelola BUMK di masing-masing Kampung. Tidak adanya pengaturan pengupahan yang diatur oleh Qanu Kampung Ataupun dalam Qanun Kampung tentang BUMK dan pengupahan terhadap struktur BUMK itu sendiri. Kesimpulan patologi BUMK di kecamatan bebesen, memiliki factor-factor yang komplek berkaitan dengan, tidak miliki kemampuan dalam mengelola dan minimnya sumberdaya manusia dalam pengelolaan BUMK dikecamatan Bebeben. Kata Kunci: Patologi, Birokrasi, BUMK, BUMDEs
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